General
LILIN Technical FAQ's
- ★ Identify which LILIN device I have
- ★ How do I check if my DDNS address is working correctly
- ★ Download LILIN Mobile Apps - LILINPro & LILINViewer
- ★ What HDD's (Hard Disk Drives) do LILIN recommend using?
- ★ How many clients can remotely access a video source (Remote Client Connections / Client Connections / Remote Connections)
- ★ LILIN Backup video file types
General Guides
- ★ Declaration of LILIN NDAA Compliant Products
- ★ LILIN Product Vulnerability Policy
- ★ A Basic Guide to keeping your CCTV system secure online
- ★ Port Forwarding Guides
- ★ LILIN Network Product Hardening Guide
- ★ IP Camera Resolution Examples
NVR Knowledge Base
General
- ★ LILIN NVR Setup Made Easy! - Video Guide
- ★ NVR Firmware Downloads
- ★ App No longer working via DDNS - Check Open Router Ports Guide
- ★ Maximum Supported HDD Sizes for LILIN NVR's and DVR's
- ★ What is the default IP address, username and password for my NVR
- ★ I have forgotten / lost my device password how do i get back in to my device?
How to...
- ★ New System Install Checks List
- ★ NVR Password Recovery
- ★ NVR Firmware Update via Web Browser Guide
- ★ Adding a Device to Client Software using a local IP Address or DDNS Address
- ★ Add an NVR to Client Software using a local IP or DDNS Address
- ★ NVR P2P Guide - Adding an NVR to LILINPro using P2P
NVR with AI Guides
NVR 7 Series
NVR 6 Series
NVR 6E-V Series
- ★ NVR 6E-V Series Web Browser Playback and Backup Guide
- ★ NVR 6E-V Series Factory Reset Guide
- ★ NVR 6E-V Series Power Budget
- How many HDD's can you install in a NVR 6E-V Series Recorder
- NVR 6E-V Series HDD Installation Guide
- Adding an NVR 6E-V to Control4
NVR 5 Series
- ★ NVR 5 Series Factory Reset Guide
- ★ 5 Series NVR Web Browser Playback and Backup Guide
- ★ How many HDD's can be installed in an NVR 5 Series
- ★ What camera resolutions does the NVR 5 Series support
- ★ What is the maximum throughput and frame rate of the NVR 5 Series
- Allow a 5 Series NVR to be seen by an ONVIF scanning tool
NVR 5 Series PoE NVR
- ★ NVR 5 Series Comparisons
- 5 Series NVR power capabilities explained
- NVR 5 Series PoE Supports both H.264 and H.265 cameras
- Can i connect a PoE+ injector to the PoE ports on the rear of the NVR
- NVR powering up but not providing power to the cameras connected in to the rear ports
- Unsupported Camera Message
DHD 5 & 6 Series (Hybrid Recorders)
NVR 3 Series
- ★ NVR3 Series Factory Reset Guide
- ★ 3 Series NVR Web Browser Playback and Backup Guide
- ★ Add a 5 or E Series camera to a 3 Series NVR
- ★ NVR 3 Series not connecting to older camera models
- ★ NVR 3 Series Over Bitrate Error
- ★ Does the NVR 3 Series support H.265 compression
Camera Knowledge Base
General
- ★ LILIN Camera Password Recovery
- ★ IP Camera Default IP address, Username and Password
- ★ How to Check the Firmware Version of a LILIN IP Camera
- ★ Camera Firmware Update Guide
- ★ Emergency Factory Reset an IP camera
- ★ LILIN IP Camera RTSP URL's
AI Edge Cameras
- ★ LILIN NVR with LILIN AI Camera Intrusion Zone Detection Guide
- ★ How to access a cameras AI module remotely
- ★ Using a LILIN AI camera with a non‑AI‑compatible NVR
- ★ LILIN AI Camera Behaviours Guide
- ★ Advanced Options on the AI Plugin
- 3 Light Modes of white light cameras explained Youtube Video
P6 & Z6 Cameras
V1W (White Light) Edge AI Cameras
Z7 Cameras
S7 & S8 PTZ Cameras
E5 Series
Basic, IVS and Advanced IVS Alarm Features
P2, Z2 & P3 Series H.265 Starvis Cameras
- ★ NVR Touch Series with a P2, P3, P5, Z2, Z3 or Z5 camera - Compatibility Issues
- ★ No longer receiving push notification directly from a 2 Series IP Camera
- P2, Z2 & P3 Cameras sending multiple alerts on a single event trigger
- Unable to send Emails directly from a P2, Z2 & P3 camera
- Camera automatically changes back to h.264 from h.265
- P2, Z2 & P3 Series camera not switch to monochrome when it gets dark
P5 & Z5 Series (H.265)
- ★ P5 & Z5 Cameras sending multiple alerts on a single event trigger
- ★ Adding P5 & Z5 Series Cameras to Control4 Complete Guide
- ★ Which Control4 Driver should i use for the P5 & Z5 series cameras
- ★ Change the aspect ratio of the HD stream on a 5mp camera from 4:3 to 16:9
- ★ Configure SmartEvent Motion Detection on a P5/Z5 Camera
- ★ P5 or Z5 Cameras not populating or flash on and off in LILINViewer
Panoramic / 360 Degree Camera's
Covert IP Camera's
HD PTZ IP Camera's
- PTZ Preset HTP Post command
- No Auto Tracking Option Available
- PTZ camera moving on its own at midnight
- PZD6422 Cant Adjust Max Shutter Speed
- How to enable the auto tracking feature on a PTZ (Supported Models Only)
- How to make a PTZ recall a preset and send an email on alarm detection using Smart Events
Apps Knowledge Base
LILINPro Mobile App
- ★ Which NVR's Support the LILINPro Mobile App
- ★ Download LILIN Mobile Apps - LILINPro & LILINViewer
- ★ Adding a device to LILINPro using P2P
- ★ Adding a device to LILINPro using DDNS
- ★ Playback and Backup using LILINPro
- ★ LILINPro Online Manual
myLILIN Mobile App
LILINViewer Mobile App
- ★ LILIN Mobile App Download - LILINVeiwer
- ★ Add a Device to LILINViewer Mobile App - PDF Guide
- ★ How to add an NVR/DVR or IP camera to the LILINViewer Mobile App
- ★ Playback from a LILIN NVR using the LILIN Viewer mobile app
- ★ How to backup my LILIN Viewer App settings to the cloud
- ★ No Cameras Displayed on LILIN Viewer when using 4G / 3G but works on WiFi when using an Apple device
Software Knowledge Base
Navigator Software
- ★ Navigator v5 User Manual
- ★ LILIN Navigator Software Default Username and Password
- ★ How to generate a Navigator software licence for the correct amount of camera’s and ONVIF licenses required
- Live video looks stuttery and is not smooth
- Which ports do i use when adding the Navigator software to client software
- Changing the temperature format displayed within Navigator between Fahrenheit and celsius
Navigator AI
Client Software
- ★ Adding a Device to Client Software using a local IP Address or DDNS Address
- ★ Adding a Device to Client Software using P2P
- ★ What is the Client Software default username and password
- ★ Which ports do i use when adding the Navigator software to client software
- ★ Copy a LILIN Client configuration to a different PC
- Backup and Restore Client Settings
Navigator Web Viewer
IPScan (Device Discovery Tool)
Peripherals Knowledge Base
Video Decoder
DB052E - Programmable Smart I/O BOX
LILIN Device Hub (DH032)
- ★ What is the LILIN Device Hub (DH032)
- ★ LILIN Device Hub (DH032) Alexa Integration
- ★ LILIN Device Hub (DH032) Alexa Skill
- What is the LILIN Device Hub Default IP Address, Username and Password?
- Where do i create a LILIN Device Cloud Account?
- What App does the LILIN Device Hub Use?
PS3108C PS3188C & PS3268C Switches
- ★ PS3108C PS3188C & PS3268C Switch Default IP Address + Username and Password
- ★ How do i change the IP address of my switch
- ★ Settings not being saved when the switch is powered down or after a power cut
- ★ Switch loses time on a reboot or power loss
- POE Network switch correct Spanning tree settings
- PoE Switch crashing causing Broadcast Storm
PoE Switches, Injectors and Spliters
Power Over Coax ( PoC )
- ★ What is Power over Coax ( PoC )
- Lilin PoC compatible with third party devices
- PoC Wiring Example
- How to access a PoC camera menu
- Precautions when using PoC injector units
- What is the maximum transmission distance for power using PoC
Keyboard Controllers
BNC to IP Converters
Custom Installation Knowledge Base
Control4 Technical Documents and Guides
- ★ Adding Alarms to Control4 using 2 & 3 Series Cameras (Includes IVS2.2 Alarms)
- ★ Adding a Control4 Chime Doorbell to an NVR
- ★ Adding P5 & Z5 Series Cameras to Control4 Complete Guide
- ★ Adding a LILIN NVR/DVR to Control4 using the Composer Software
- ★ Controlling a LILIN NVR via a Control4 remote control
- ★ How to add a none certified LILIN Control4 device driver to your Control4 project
Control4 FAQ's
- ★ LILIN NVR Control4 Compatibility and Integration
- ★ Where can I download the Control4 drivers for my LILIN product?
- ★ Cant find the LILIN AHD / DHD Driver in Control4 Composer
- ★ How to use the Z series camera auto focus feature from Control4
- ★ Does Control4 work with the LILIN Navigator software
- 5 Series cameras not sending snapshots through Control4
Control4 Technical Videos
GJD
- Configuring a GJD IP PIR detector to trigger a digital alarm on a LILIN NVR
- Configuring a GJD IP PIR detector with a LILIN iMEGAPRO IP Camera for remote alarm detection
- Configuring a GJD IP PIR detector with a LILIN ZHR IP Camera for remote alarm detection
- Using multiple GJD IP detectors with a LILIN PTZ to trigger various presets
RTI
Crestron
Loxone
Fibaro
Savant
Elan
LILIN AI Engine
FAQ's
How To...
ANPR Knowledge Base
ANPR General
ANPR AI Edge Cameras
LPR Camera Solution (Not Edge AI)
- ★ What does LPR stand for and what is an LPR camera solution?
- ★ LPR Camera Supported Country Number Plate Recognition List
- ★ LPR Camera and NVR Configuration
- How to restore the LPR (Number Plate) list from an LPR camera
- How to backup the LPR (Number Plate) list from an LPR camera
- How to configure the LPR to trigger a gate on an 'Allowed' plate detection
Other Downloads
SDK Area
Firmware Download
Software Downloads
LILIN NVR / DVR Playback Software
- ★ Recommended Playback Software for .avi or .mp4 video files
- ★ LILIN Backup Manager for NVR's and DVR's
- PDR-H404 / PDR-H408 / PDR-H416 H264 Codec & WebClient
- DVR 204 / 208 / 216 Playback Software
- PDR 400IP Playback Software
- DVR 6040 / 6080 / 6160 Playback Software
LILIN IPScan Software Tools
LILIN Navigator Software
LILIN NVR / Navigator Client Software
3rd Party Device's Interoperability Tests / Technical Documents
2N
TetherX
NX Witness
Eagle Eye Networks
Milestone
Remote Alarm Monitoring Services
Security Spy for Mac
Falco
Genetec
Legacy Products - Recording Solutions
DHD504A / DHD508A / DHD516A Series (Hybrid)
- ★ What is the DHD504A / DHD508A / DHD516A Series Hybrid DVR
- ★ DHD504A / DHD508A / DHD516A Series Recommended Mobile App
- ★ DHD504A / DHD508A / DHD516A Series Supported Camera Resolutions
- ★ DHD504A / DHD508A / DHD516A Series H.264 RTSP Streaming Document
- System Recovery
- DHD504A / DHD508A / DHD516A Series JPEG URL
AHD / DHD DVR2A & 3A Series
- ★ AHD Series Mobile App
- ★ DHD 2A and DHD 3A Series Supported Camera Resolutions
- ★ LILIN AHD / DHD 2A & 3A Control4 Driver Download
- ★ LILIN AHD DVR H.264 RTSP Streaming Document
- LILIN AHD DVR JPEG RTSP Streaming Command
- RS485 PTZ Protocols supported by the DHD 2A & 3A Series
NVR L Series
- ★ NVR L Series Factory Reset Guide
- ★ Adding a 5 Series camera to an L Series NVR
- ★ NVR L Series Web Browser Playback and Backup Guide
- ★ NVR L Series P2P Guide PDF
- ★ Are the L Series NVR's ONVIF compatible
- Do the L Series NVR's support JPEG transcoding?
NVR Touch Series (104, 109, 116, 404C)
DVR
Legacy Products - Camera Solutions
Z Series IP Camera's
iMEGAPRO 1080p IP Camera's
- Time Lapse Video using a LILIN iMEGAPRO Series Camera
- iMEGAPRO firmware update from 1.0.xx to 1.4.36 and above
- How to change and get the best resolution for the FTP jpeg image output using an iMEGAPRO camera
- Is it possible to take a snapshot in the resolution of 1920x1080 (1080p)
- Do the iMEGAPRO camera's see 940nm (covert) IR light