General
LILIN Technical FAQ's
- ★ Identify which LILIN device I have
- ★ A Basic Guide to keeping your CCTV system secure online
- ★ IPScan - LILIN Network Device Discovery Tool
- ★ How do I check if my DDNS address is working correctly
- ★ Configuring Gmail for sending email alerts from an NVR
- ★ How many clients can remotely access a video source (Remote Client Connections / Client Connections / Remote Connections)
Official FAQ Documents
- ★ A00135 - LILIN Product Vulnerability Policy
- ★ A00141 - LILIN Network Product Hardening Guide
- ★ A00033 - LILINViewer Guide for iPhone, iPad & Android Mobile Devices
- A00322 - How to enable metadata base64 JPEG
- A00326 - How to set up an AI camera to send alerts to Gmail with photos
- A00321 - Water Mark Checker
NVR Knowledge Base
General
- ★ LILIN Mobile App Download
- ★ NVR Firmware Downloads
- ★ NVR Web Browser Playback and Backup Guide
- ★ App No longer working via DDNS - Check Open Router Ports Guide
- ★ NVR Router port forwarding Guide
- ★ Change an NVR's Auto Configuration IP Range issued to IP cameras
NVR 7 Series
NVR 6 Series
NVR 5 Series
- ★ LILIN NVR 5 Series setup made easy! - Video Guide
- ★ Add a 5 Series camera to a 5 Series NVR
- ★ NVR 5 Series P2P Guide
- ★ Enable Push Notifications from a 5 Series NVR
- ★ NVR 5 Series Web Browser Playback and Backup Guide
- ★ How to update a LILIN NVR 5 Series firmware using a web browser - PDF Guide
NVR 5 Series PoE NVR
- ★ NVR 5 Series Comparisons
- 5 Series NVR power capabilities explained
- NVR 5 Series PoE Supports both H.264 and H.265 cameras
- How to factory reset a 5 Series PoE NVR
- NVR Remote Client Software for NVR 5 Series PoE
- Can i connect a PoE+ injector to the PoE ports on the rear of the NVR
NVR E Series
- ★ EVR Series Power Budget
- ★ NVR Web Browser Playback and Backup Guide
- ★ EVR P2P Guide - PDF
- Adding an EVR to Control4
- How to factory reset an E Series NVR
- How to Enable Push Notifications from an EVR Series NVR
NVR 3 Series
- ★ Add a 5 Series camera to a 3 Series NVR
- ★ LILIN NVR 3 Series setup made easy! - Video Guide
- ★ How to update a LILIN NVR 3 Series firmware using a web browser - PDF Guide
- ★ How to update a LILIN NVR 3 Series firmware using a web browser - Video Guide
- ★ How to update a LILIN NVR 3 Series firmware using a USB stick and a local monitor and mouse - PDF Guide
- ★ NVR 3 Series not connecting to older camera models
NVR L Series
- ★ Adding a 5 Series camera to an L Series NVR
- ★ NVR L Series Local Monitor Playback and Backup Guide
- ★ NVR L Series Web Browser Playback and Backup Guide
- ★ How to update a LILIN NVR L Series firmware using a web browser - PDF Guide
- ★ How to update a LILIN NVR L Series firmware using a USB stick and a local monitor and mouse - PDF Guide
- ★ NVR L Series P2P Guide PDF
NVR Touch Series (104, 109, 116, 404C)
- ★ NVR Touch Series with a P2, P3, P5, Z2, Z3 or Z5 camera - Compatibility Issues
- ★ NVR Touch firmware update guide via USB - Downloadable PDF guide
- ★ NVR Touch Series quick start guide (Backup and playback guide)
- NVR404c HDD support list
- NVR camera details OSD display on local monitor output
- How to change the language used on a LILIN NVR Touch
DHD / AHD / DVR Knowledge Base
DHD6104 / DHD6018 / DHD6216 / DHD5104 / DHD5108 / DHD5216 (Hybrid)
DHD504A / DHD508A / DHD516A Series (Hybrid)
- ★ What is the DHD504A / DHD508A / DHD516A Series Hybrid DVR
- ★ DHD504A / DHD508A / DHD516A Series Recommended Mobile App
- ★ DHD504A / DHD508A / DHD516A Series Supported Camera Resolutions
- ★ DHD504A / DHD508A / DHD516A Series H.264 RTSP Streaming Document
- ★ Where is the P2P QR code located on the DHD504A / DHD508A / DHD516A Series Devices
- ★ DHD504A / DHD508A / DHD516A Series Control4 Driver Download
AHD / DHD DVR2A & 3A Series
- ★ What is the LILIN AHD DVR range
- ★ AHD Series Mobile App
- ★ DHD 2A and DHD 3A Series Supported Camera Resolutions
- ★ LILIN AHD / DHD 2A & 3A Control4 Driver Download
- ★ LILIN AHD DVR H.264 RTSP Streaming Document
- LILIN AHD Control4 Driver differences
DVR
- PDR-H404 / PDR-H408 / PDR-H416 Default Password
- PDR-H404 / PDR-H408 / PDR-H416 viewing via a web browser
- PDR-H404 / PDR-H408 / PDR-H416 Mobile App
- DVR 716 / 708 Sequencing all camera’s on the system
- DVR 204 Mobile App
- PDR 6000 series USB backup guide
Apps Knowledge Base
LILINPro & LILINViewer Mobile App
LILINViewer Mobile Phone App
- ★ LILIN Mobile App Download - LILINVeiwer
- ★ Add a Device to LILINViewer Mobile App - PDF Guide
- ★ How to add an NVR/DVR or IP camera to the LILINViewer Mobile App
- ★ Playback from a LILIN NVR using the LILIN Viewer mobile app
- ★ How to backup my LILIN Viewer App settings to the cloud
- ★ No Cameras Displayed on LILIN Viewer when using 4G / 3G but works on WiFi when using an Apple device
Software Knowledge Base
Navigator Software
- ★ LILIN Navigator Software Default Username and Password
- ★ How to add a LILIN NVR to the LILIN Navigator software
- ★ How to generate a Navigator software licence for the correct amount of camera’s and ONVIF licenses required
- ★ Navigator Database Error
- Adding Edge AI LPR camera to Navigator
- Live video looks stuttery and is not smooth
Client Software (View Manager)
- ★ Client Software (View Manager) - Quick Start Guide - Installation, Adding Devices, Playback & Backup
- ★ What is the Client Software default username and password
- ★ Which ports do i use when adding the Navigator software to client software (View Manager)
- ★ Copy a LILIN Client configuration to a different PC
- No Time and Date displayed on the Client Software
- How to setup LILIN P2P on an NVR for viewing on LILIN's Client Software
Navigator Web Viewer
CMX Software
- ★ LILIN CMX software default username and password
- How to configure Motion Detection on the LILIN CMX software
- Flashing borders around camera’s in multiscreen view within the LILIN CMX software
- CMX Software Database Restore Guide
- CMX Software Database Backup Guide
- CMX error - xxx debug InitSetting HDD
IPScan (Device Discovery Tool)
CMS Software (AHD / DHD Units ONLY)
Camera Knowledge Base
General
- ★ Camera Bracket Matrix - Which bracket should i use?
- ★ Difference between 2 Series, 3 Series & 5 Series Cameras
- ★ IP Camera Default IP address, Username and Password
- ★ Camera Firmware Update Guide
- ★ Emergency Factory Reset an IP camera
- ★ LILIN IP Camera RTSP URL's
Basic, IVS and Advanced IVS Alarm Features
P2, Z2 & P3 Series H.265 Starvis Cameras
- ★ NVR Touch Series with a P2, P3, P5, Z2, Z3 or Z5 camera - Compatibility Issues
- P2, Z2 & P3 Cameras sending multiple alerts on a single event trigger
- Unable to send Emails directly from a P2, Z2 & P3 camera
- Camera automatically changes back to h.264 from h.265
- P2, Z2 & P3 Series camera not switch to monochrome when it gets dark
- How do i turn an image 180 degrees (flip and mirror) on a P2, Z2 & P3 camera
P5 & Z5 Series (H.265)
- ★ P5 & Z5 Cameras sending multiple alerts on a single event trigger
- ★ Adding P5 & Z5 Series Cameras to Control4 Complete Guide
- ★ Which Control4 Driver should i use for the P5 & Z5 series cameras
- ★ Adding a 5 Series camera to an L Series NVR
- ★ Change the aspect ratio of the HD stream on a 5mp camera from 4:3 to 16:9
- ★ Configure SmartEvent Motion Detection on a P5/Z5 Camera
E5 Series
Thermal Measuring IP Solution (P3T6522E2)
M Series IP Camera's (1080P and 4MP)
- ★ Which M series cameras support P2P
- ★ Difference between M Series 3 and 4 digit part codes
- Download all files from an SD card installed in a camera using FTP
- Enabling Advanced IVS Alarms Disables the Flip and Mirror Function
- How to adjust the camera module angle of the M Series Dome Style cameras
- What is the Defog feature on my M series camera
Z Series IP Camera's
Ultra Series 4K Ultra HD Camera's (UHD)
- What Bitrate should i use on my 4K cameras for the 4K stream
- What is the maximum bitrate of the LILIN 4K Ultra HD IP camera's
- UHD 4K Camera's RTSP Streaming Codes and URL
- The best software to play an AVI or MP4 backup video file taken from a camera with a higher then 1080p resolution
- Do the LILIN 4K Ultra HD (UHD) camera's work with the LILIN Navigator or CMX software
- LILIN UHG1182 4K Ultra HD (UHD) IP Camera - Release Notes
Ultra Series 120fps Camera's
- ★ How to set a UFG1122 to output 120fps - New Firmware
- ★ How to set a UFG1122 to output 120fps - Old Firmware
- Can the 120FPS camera write to an SD card at 120FPS
- Fast moving object pixelate on web browser output
- High Latency when viewing a UFG1122 in a web browser
- Is it possible to get 120fps using the 720p stream on the UFG1122
iMEGAPRO 1080p IP Camera's
- Corridor Mode with an NVR
- Time Lapse Video using a LILIN iMEGAPRO Series Camera
- iMEGAPRO firmware update from 1.0.xx to 1.4.36 and above
- iMEGAPRO Low Latency Mode
- Basic Time Lapse Video using a LILIN iMEGAPRO Series Camera - Firmware 1.0.60 ONLY
- How to change and get the best resolution for the FTP jpeg image output using an iMEGAPRO camera
L Series 1080p IP Camera's
- L Series Camera showing as model IPDXXXES also provides no image from the camera / Camera factory reset itself
- Corridor mode with an NVR
- Time Lapse Video using a LILIN L Series Camera
- L Series firmware update from 1.0.xx to 1.4.36 and above
- L Series Camera Low Latency Mode
- How to update the firmware on a LILIN L Series IP camera
Door Station - IPC0522
- ★ No longer receiving push notification from a LILIN Door Station
- ★ Testing a LILIN Door Station using SIP on a local network with a PC based SIP server
- ★ Using DTMF Tones on a LILIN Door Station with SIP
- ★ No audio from LILIN Viewer to Door Station when using 3g/4g
- ★ How to configure Push Notifications from the LILIN Door Station
- Does the IPC0522 Door Station work with LILINPro
Panoramic / 360 Degree Camera's
Covert IP Camera's
HD PTZ IP Camera's
- PTZ Preset HTP Post command
- No Auto Tracking Option Available
- PTZ camera moving on its own at midnight
- PZD6422 Cant Adjust Max Shutter Speed
- How to enable the auto tracking feature on a PTZ (Supported Models Only)
- How to make a PTZ recall a preset and send an email on alarm detection using Smart Events
720p Resolution IP Camera's
D1 Resolution IP Camera's
AHD Camera's
Peripherals Knowledge Base
LILIN Device Hub (DH032)
- ★ What is the LILIN Device Hub (DH032)
- ★ LILIN Device Hub (DH032) Alexa Integration
- ★ LILIN Device Hub (DH032) Alexa Skill
- What is the LILIN Device Hub Default IP Address, Username and Password?
- Where do i create a LILIN Device Cloud Account?
- What App does the LILIN Device Hub Use?
PS3108C PS3188C & PS3268C Switches
- ★ PS3108C PS3188C & PS3268C Switch Default IP Address + Username and Password
- ★ How do i change the IP address of my switch
- ★ Settings not being saved when the switch is powered down or after a power cut
- ★ Switch loses time on a reboot or power loss
- POE Network switch correct Spanning tree settings
- PoE Switch crashing causing Broadcast Storm
PoE Switches, Injectors and Spliters
Power Over Coax ( PoC )
- ★ What is Power over Coax ( PoC )
- Lilin PoC compatible with third party devices
- PoC Wiring Example
- How to access a PoC camera menu
- Precautions when using PoC injector units
- What is the maximum transmission distance for power using PoC
Keyboard Controllers
BNC to IP Converters
M12 / Mobile complient connectors
Custom Installation Knowledge Base
Control4 Technical Documents and Guides
- ★ Adding Alarms to Control4 using 2 & 3 Series Cameras (Includes IVS2.2 Alarms)
- ★ Adding a Control4 Chime Doorbell to an NVR
- ★ Adding P5 & Z5 Series Cameras to Control4 Complete Guide
- ★ Adding a LILIN NVR/DVR to Control4 using the Composer Software
- ★ Add a 2N / DS2 Door Station to a LILIN NVR
- ★ Control4 / 2N Door Station preview image in LILIN Mobile App
Control4 FAQ's
- ★ LILIN NVR Control4 Compatibility and Integration
- ★ Where can I download the Control4 drivers for my LILIN product?
- ★ Cant find the LILIN AHD / DHD Driver in Control4 Composer
- ★ How to use the Z series camera auto focus feature from Control4
- ★ Does Control4 work with the LILIN Navigator software
- 5 Series cameras not sending snapshots through Control4
Control4 Technical Videos
GJD
- Configuring a GJD IP PIR detector to trigger a digital alarm on a LILIN NVR
- Configuring a GJD IP PIR detector with a LILIN iMEGAPRO IP Camera for remote alarm detection
- Configuring a GJD IP PIR detector with a LILIN ZHR IP Camera for remote alarm detection
- Using multiple GJD IP detectors with a LILIN PTZ to trigger various presets
RTI
Crestron
Loxone
Fibaro
Savant
Elan
LILIN AI Engine
AI Edge Cameras
FAQ's
How To...
ANPR Knowledge Base
ANPR FAQ's
LPR Camera Solution
- ★ What does LPR stand for and what is an LPR camera solution?
- ★ LPR Camera Supported Country Number Plate Recognition List
- ★ LPR Camera and NVR Configuration
- How to restore the LPR (Number Plate) list from an LPR camera
- How to backup the LPR (Number Plate) list from an LPR camera
- How to configure the LPR to trigger a gate on an 'Allowed' plate detection
ANPR Standalone Software Solution
- ★ ANPR Standalone Solution PC Hardware Requirements
- ★ LILIN Standalone ANPR Software Guide
- Moving NumberOK ANPR software to a different computer
- Error Message - Application has already started
- PET-7060 not triggering after a car group has been renamed
- Installation License Key Issue
ANPR Navigator Software Dongle Solution
- LPR Plate Detection using ANPR-F
- ANPR Dongle Full Manual
- ANPR at Night Minimise IR Reflection from Number Plates
- ANPR Gate Camera Example
- Recommended ANPR Camera Settings
- ANPR Camera Requirements
Other Downloads
SDK Area
Firmware Download
Software Downloads
LILIN NVR / DVR Playback Software
- ★ LILIN Backup Manager for NVR's and DVR's
- ★ Recommended .AVI Playback Codec for Windows Media Player - Xvid
- PDR-H404 / PDR-H408 / PDR-H416 H264 Codec & WebClient
- DVR 204 / 208 / 216 Playback Software
- PDR 400IP Playback Software
- DVR 6040 / 6080 / 6160 Playback Software
LILIN IPScan Software Tools
LILIN Navigator Software
LILIN NVR / Navigator Client Software
LILIN Navigator / CMX 3.6 ANPR Module
AHD DVR Software
3rd Party Device's Interoperability Tests / Technical Documents
Eagle Eye Networks
3rd Party - Software / Recording / Streaming / Storage Devices
- ADDING LILIN CAMERAS TO FIBARO PROJECTS
- How to use LILIN cameras with NX Witness VMS
- 3rd party software solution for professional grade integration of a LILIN camera in to a web page
- Interoperablity test between Genetec Omnicast software and LILIN IP camera's
- Avigilon software and LILIN IP camera's Interoperable test
- AxxonSoft software and LILIN IP camera's Interoperable test
3rd Party - Camera & NVR Interoperability Tests
- ★ LILIN IP Camera 3rd Party VMS Support Matrix
- Adding HiLook cameras to LILIN NVR
- Adding Dahua Cameras to LILIN NVR
- Adding a D-Link DCS-4602EV IP Camera to a LILIN NVR
- LILIN Camera 3rd Party VMS Certification Table
- LILIN NVR ONVIF 3rd Party Camera Certification Table