How to factory reset a ZHR or ZSR camera

It is possible to factory reset the camera via the web interface, however if this is not possible there is a hard reset button located on the camera.

The hard reset button is located under the removable panel on the underside of the camera.




Once opened you will see a hard reset button.


To reset the camera, please ensure the camera is powered and has been given enough time to boot up (usually 2 -3 minutes).

Press and hold the reset button for approximately 30 seconds. After 30 seconds, release the button and wait 1 - 2 minutes for the camera to reboot.

Once rebooted the camera should be back to its factory defaults.



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