To check if your DDNS address is working correctly, you will need to get the current IP address of the site that the DDNS should be directing traffic towards, this will require access to a PC on this site.
From the site that the DDNS address should be directing traffic too, open a web browser. The go to whatismyipaddress.com. This should show a result similar to below.
You will need to make a note of the v4 IP address, in this case it is 217.37.90.10.
Next open a command prompt window, to ping the DDNS address.


In the command prompt type:
ping <full ddns address> then press enter.
Example:
ping lilinukdemoroom.ddnsipcam.com
This will display a result similar to the image below. 
Next, you will need to compare the IP address provided by whatismyipaddress.com and the IP address in the 'Reply from' line shown in the command window.

If the IP addresses match then your DDNS is working correctly.
If the IP addresses do not match then your DDNS is not working correctly.
If your DDNS address is not working correctly it is now recommended to raise a Technical Support Request and a member of the LILIN Technical Support Team will contact you as soon as possible.
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