PSD4624 PTZ camera does not PTZ and loses connection

If you have a PSD4624EX30 or PSD4624EX20 that powers up correctly but drops from the network when trying to PTZ please check the power to the camera is sufficient.

 

The power requirements of these cameras are:

24v - 55w with heater ON - 3amp PSU Minimum

PoE - 60w - High Power Injector Required - Part Code - PI6018

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