Camera automatically changes back to h.264 from h.265

If you experience an issue with a P2 or Z2 camera where the encoding type automatically changes back to h.264 when set to h.265 after a few minutes.

To overcomes this issue, please ensure your camera is using firmware v7.1.94.8604 or above.

If your camera is not using a firmware higher than v7.1.94.8604 then please download and update the camera firmware using the link below:

IP Camera Firmware Updates