NVR3 Series Factory Reset Guide

This guide applies to the following NVR's:

 

NVR3216, NVR3416, NVR3416R & NVR3816

This guide explains how to perform a factory reset on a LILIN NVR 3 Series device. To complete the process, you will need a mouse and a monitor or TV connected to the NVR using the rear HDMI or VGA port.
 

If you are resetting the NVR due to a forgotten password, be sure to follow Step 2, as this will help with reconfiguring the system afterward. If reconfiguration is not required, you can proceed directly to Step 3.

1. To begin, access the NVR menu by clicking the cog icon located in the top-left corner of the screen. If the icon is not immediately visible, move the mouse to the top-left area and it should appear.

If you are prompted to enter a password when entering the NVR menu, please contact your local LILIN representative or raise a support ticket by clicking here.

2. Once you are in the NVR menu, it is recommended to take photos or make notes of all settings on the following screens:

• Camera Menus – Each camera is configured individually, so capture an image or record the settings for every active channel (01–16) listed in the left-hand sub-menu. Be sure to note the camera username & passwords. If these are not recorded, you may need to factory reset each camera if the passwords are lost. You can reveal the password by clicking the show button next to it.
   
• Network Menu – Record the NVR’s current IP address, gateway, and DNS settings.
   
• DDNS Menu – Located in the top menu bar under the Network section. It is recommended to note the DDNS password as well. Failure to do so may require you to reconfigure the mobile app.

3. Once all required settings have been recorded, you can proceed with resetting the NVR. To do this, select “System” from the left-hand menu, then navigate to “Maintenance” from the top menu.

4. Within the Maintenance menu, there are two options available for performing a factory reset:

• Restore – Resets all settings to their default values, while keeping the current IP address and monitor output resolution unchanged. The NVR will not reboot during this process.
  (This is generally the recommended option.)
   
• Default – Resets all settings back to the original factory defaults. The NVR will automatically reboot and return online with its default configuration.